Pittsburgh: Bloomfield

I have used this Guardian Storage twice now, and have had phenomenal experiences. The standard expectations have been exceeded: units, dock area, and trucks are clean. The dollies available to transport from the dock to unit are extremely helpful, and the staff have always been exceedingly nice. The prices are reasonable and the free truck rental really puts this storage facility above others. I have had exactly one issue here (with a truck being unavailable for use because of mechanical failures) and they resolved it immediately and fairly. Highly recommend.

Guardian Storage is such a professionally run storage facility. And, Tioni in the front office is so nice and reliable. She is such a pleasure to deal with. And, the place is kept so well that it is enjoyable to visit my space. I'm so glad I found the place...

I had such a fantastic experience! Tioni was very helpful in showing me all the available units, and responded to my emails almost immediately with answers to my questions. The unit is clean, safe and easy to access. It was an easy move-in with all the available dolly's, carts and other equipment provided by Guardian. Would recommend to anyone!

The staff was super helpful. They are very good about returning phone calls if busy and are great to talk to over the phone. Staff was also friendly. The storage units are clean. They have big bays and you can back right up to an elevator for the loading carts for easy access. They have multiple loading carts available.

Must bring own lock.

Tioni Brown is the epitome of EXCELLENCE when it comes to customer service. She goes above and beyond the call of duty to make sure her customers rental needs are met. I reserved a storage unit online after business hours and Tioni called me first thing the next morning and invited me to come and see the unit. She offered me coffee as she explained all the perks and advantages of renting from guardian. Her bubbly personality just made me feel very comfortable and welcomed. She didn't stop smiling from the time I met her till the time I left. It was a pleasure doing business with her. I decided not to get the unit because I ended up selling most of my furniture, and she promptly refunded my money and had it waiting for me in a sealed envelope when I returned. She encouraged me to come back if ever I needed to rent a truck/unit in the future...and I will. She could really teach some people on how REAL customer service is done. THANKS TIONI