I have a great experience accessing the storage: friendly staff, spacious parking, good security. But BE AWARE when driving out!!! The garage door is small with huge blind spot. We can hardly see if there are any pedestrians coming from either side. I strongly recommend them to install a convex mirror for prevention!

Brian and Steph are really accommodating, kind, and helpful. The facility is pristine with convenient access.

I wanted to take a moment to recognize the exceptional team at Guardian Storage (Shadyside/Pittsburgh, PA Location) and express my sincere appreciation for the outstanding service they consistently provide.

Since relocating to Pittsburgh, I have completed two moves, and your staff made both experiences seamless from start to finish. Moving is often one of life's most stressful events, but their professionalism, kindness, and willingness to go above and beyond made the entire process remarkably easy.

What impressed me most was their genuine commitment to customer service. On multiple occasions, team members noticed I was struggling and voluntarily stepped in to help move items, without being asked and at no additional charge. They also took the time to explain the additional services Guardian Storage offers, services I otherwise would not have known about or used.

The facility itself is exceptionally clean and well maintained, which initially drew me to Guardian Storage and gave me confidence that my belongings would be well cared for. Combined with your outstanding staff, Guardian Storage feels like much more than a storage facility. It provides peace of mind and a level of customer care that is increasingly rare.

Ray
Ashley
Matthew

Employees like yours are invaluable. Their professionalism, initiative, and dedication create loyal customers and reflect exceptionally well on your company.

Ross township Guardian facility offers exceptional security and customer service. I’ve been using this facility for years. I recommend using it to my family, friends, colleagues and clients. John is the manager, and he goes above and beyond to ensure customer satisfaction. I give John and Guardian my highest recommendation.

This was a very pleasant experience, and my 1st dealing with needed a storage unit. They went above and beyond with assisting me pick the unit,getting the van scheduled to help with my move in. I paid for more time than I needed and they refunded the remainder which was an added bonus. Clean secured building and the climate control made me feel better about leaving electronics there. I appreciate the service provided and would not even shop around if I need a unit again i would just call them and know everything will be great!

Stephanie did an amazing phenomenal job . She answered my needs and concerns. The location was very spacious , clean and well organized. I appreciate the time she took with me and was top notch service! I am definitely reaching out to my family and friends to see her if they need any of these services! And this company is blessed to have such an amazing person to work here .

This is a top notch facility. I’ve been nothing but impressed with the facility, the access to the moving van (how cool is that), and staff- Gina and Calvina are very friendly and knowledgeable. This facility has a tremendous amount of storage sizes and amenities. Glad all the closer storage places around me were full, because this place is so much nicer!

Everything was very easy and done online. The storage units were nice clean and definitely had a lot of room. I definitely recommend

Clean, great service, great location. Everything you want in a storage facility.

Edit: Three years later and the place is still 5 stars. Trisha was a big help today!

Sam, the associate manager, was very friendly and helpful in identifying an appropriate storage space for us. Very professional and efficient. Clean facilities and unit.